Airtel Customer Care Number
|
Type
|
Number
|
|---|---|
|
Postpaid |
9810012345 |
|
Prepaid |
9810012345 |
|
Toll Free |
121 |
|
Complaint |
198 |
Airtel USSD Codes List
If you have the Airtel SIM card, the following USSD codes help you get quick service.
| Function | USSD Code / SMS / Call | Details |
|---|---|---|
| Balance Check | *123# | Shows prepaid balance and validity |
| Plan Validity Check | *123# | Displays plan expiry date |
| Know Your Airtel Number | *282# | View your mobile number |
| 4G Data Balance Check | *121*2# → Reply with 1 | Shows current 4G data usage |
| Data Charges Detail | *121*7*5# | Shows breakdown of data charges |
| Offers / Best Recharge Plans | *121# | Explore personalized plans and discounts |
| Unlimited Packs | *121*1# | Check for unlimited data or combo packs |
| Customer Care (Prepaid) | Call 198 | For all prepaid queries |
| Customer Care (Complaints) | Call 121 | Complaint & feedback services |
| Postpaid – Current Bill Plan | SMS BP to 121 | Get details of your active billing plan |
| Postpaid – Due/Pending Amount | SMS OT to 121 | Know your outstanding balance |
| Postpaid – Bill Payment Status | SMS PMT to 121 | View bill payment confirmation |
| Postpaid – Current Usage (Unbilled) | SMS UNB to 121 | Check current plan usage before bill |
| Talk-Time/Data Loan (Emergency) | *141# or Call 52141 | Request instant loan for talk time or data |
| Last 5 Transactions | *121*7# | Review recent account activity |
| Hello Tunes (Caller Tune) | *678# | Set or manage caller tunes |
| Missed Call Alert | *888# | Enable or check alert service |
| Facebook via USSD (No Data Needed) | *325# | Access Facebook on feature phones |
| Twitter via USSD | *515# | Use Twitter without internet |
| SMS Pack Details | *121*8# → Choose Option | Activate or check SMS packs |
| DND (Do Not Disturb) Activation | Call or SMS 1909 | Block marketing calls/SMS |
How to Contact Airtel Customer Care
As the largest telecom brand, Airtel has provided helpline numbers for efficient support to its users. For Airtel users, the dedicated customer care number 121 is a one-stop solution for all the queries. By dialing this number, you can inquire on several issues ranging from services, recharges to bill payments and technical assistance.
Once you dial 121, simply follow the automated voice menu to choose the option matching your concern. You will be connected to the right customer care executive for quick assistance.
If you are a non Airtel user, seeking inquiry for data services or recharge plans, dial the toll free numbers listed in the table below. You may also place an executive request a callback if you prefer not to wait on hold for some time.
Services You Can Get Help With
Airtel customer support is structured with the help of expert workforce to cover all your needs, including:
- Airtel prepaid and Airtel postpaid plan assistance
- Airtel Payments Bank queries and transactions
- Troubleshooting for mobile services and data services
Managing recharges, bill payments, and plan upgrades
For more easy account management, you can download the Airtel Thanks App from the Google Play Store and reach out to Airtel customer care directly through it.
Why Call Airtel Customer Care?
The Airtel service team always provides quick resolutions, clear guidance, and multiple options to the customer care executive for smooth problem-solving. If it’s a technical issue or a service request, we are just a call away. Enjoy high-speed internet and uninterrupted network broadband services with Airtel.
Frequently Asked Question (FAQs)
You can dial Airtel prepaid customer care number 121 from your Airtel number. Inquire your queries related to data services, network connection, recharge plans through this customer care number.
Airtel offers 24x7 customer support. Dial 121 for general queries and raise your complaints by calling 198. You will get quick resolutions anytime, whether it is day or night.
If you want to talk to Airtel customer care directly, call 121, choose your preferred language, and follow the IVR menu to connect with an executive.
For help with Airtel Digital TV (DTH) services, simply call 121 from your Airtel number or 9810012345 from any phone.