
BSNL Customer Care Number
Bharat Sanchar Nigam Limited (BSNL) is one of the oldest and most reliable telecom service providers in India, known for providing the most affordable mobile, broadband, and landline services. BSNL is a government-run telecom company that is known, especially in rural and remote parts of India, where many private networks avoid providing good connectivity. BSNL has made a significant contribution as the one that keeps India connected, from mobile voice and data services to fibre broadband and enterprise solutions for communication.
BSNL has been in the news lately due to its plans and offers, which cater to a diverse range of customers as a telecom operator. Regardless of what you need — budget prepaid recharges, ultra-fast broadband, or reliable fibre connections for home or office use, BSNL delivers [regular] quality. The expanding Bharat Fibre network provides a superfast internet connection, along with the capability to access multiple devices for streaming, gaming, and working from home.
If you are experiencing any trouble with your BSNL service — including network issues, bill payments, plan activation, or broadband troubleshooting — you can call the BSNL customer care number to get sorted out as quickly as possible. A 24/7 dedicated support team trained to manage your concerns and maintain unimpeded communication.
Type |
Number |
|---|---|
Postpaid/Prepaid | 1800-180-1503 |
Landline/Broadband | 1800-4444 |
BSNL Customer Care Number Detail
| Support Type | Contact Details | Notes / Description |
|---|---|---|
| General Helpline (Landline / Broadband) | 1500 / 1800-345-1500 | Toll-free helpline for all landline and broadband-related issues |
| Mobile Services (Prepaid / Postpaid) | 1503 / 1800-180-1503 | Toll-free number for BSNL mobile users |
| Fiber Broadband (BSNL Bharat Fiber) | 1800-345-1504 | For FTTH (Fiber to the Home) customers |
| Complaint Booking (All Services) | 198 | Short code for registering service complaints |
| Telemarketing / DND Services | 1909 | Register or deactivate Do Not Disturb (DND) |
| Mobile Recharge or Plan Info | *123# | USSD code to check mobile balance, validity, and active plans |
| International Roaming Support | 1800-180-1505 | Help for customers using international roaming services |
| Email Support – General | portalhelpdesk@bsnl.co.in | |
| For general inquiries and online portal assistance | ||
| Email Support – Enterprise / Corporate | enterprisecare@bsnl.co.in | |
| For business or enterprise customer support | ||
| Email Support – FTTH (Fiber Broadband) | ftthhelpdesk@bsnl.co.in | |
| For BSNL Bharat Fiber service-related help | ||
| Email Support – Billing | billing@bsnl.co.in | |
| For billing or payment issues | ||
| Head Office Address | Bharat Sanchar Nigam Limited (BSNL), Harish Chandra Mathur Lane, Janpath, New Delhi – 110001, India | Registered corporate office |
How to Contact BSNL Customer Care
BSNL provides multiple helpline numbers to make customer support quick and accessible for everyone.
For BSNL Mobile Users (Prepaid & Postpaid): Dial 1503 or 1800-180-1503 (toll-free) for all mobile service-related queries such as balance issues, recharge assistance, or network troubleshooting.
For BSNL Broadband & Fiber Internet: Dial 1504 to get technical support for BSNL broadband, FTTH, or Wi-Fi connection issues.
For Landline Services: Call 1500 to report landline-related faults, billing concerns, or plan inquiries.
All BSNL customer care numbers are operational 24×7, ensuring that customers receive timely help whenever needed.
If you prefer digital support, you can access the BSNL Selfcare Portal (selfcare.bsnl.co.in) or download the My BSNL App, available on Android and iOS. These platforms allow users to view their account details, check usage, make payments, and raise service requests directly.